Managed IT Services Greensboro Businesses Trust
Finding reliable managed IT services in Greensboro that truly fits your organization can be a challenge. Internal departments are too costly to maintain, and contracted service providers cycle you through unfamiliar technicians and feel disconnected from your day-to-day needs.
Here's what makes us different:
We work remote or on-site as needed. Our offices are located in Maryland and North Carolina. We love working with local organizations, but we're also happy to cross state lines.
Our team’s small but not too small. We maintain a staff of about 25 employees, with experience ranging from C-Suite advising, to hands-on systems administration.
Most importantly, we’ll see you as a partner, not just a client. We aren’t in the business of selling pointless software and tools.
Talk with one of our experts today.
Comprehensive Solutions for Complex Environments.
Operating in specialized environments, such as laboratories, vivariums, and manufacturing floors? Greensboro is a hub for manufactures and life sciences, and we're here to support it. We design and implement IT systems that enhance productivity while maintaining the highest security standards. Underlying all this is a company commitment to safety, security, and confidentiality.
Managed IT Services
Focus on your core business while we handle your IT needs. Our IT managed services provide proactive monitoring, maintenance, and support for your IT infrastructure. Our team can provide both onsite and offsite support or a combination that works best for you. We offer 24/7 support, ensuring your systems are always up and running smoothly.
Network Management
A robust network is the backbone of any modern manufacturing facility. We design and implement high-performance, scalable network infrastructure. From setting up secure wired and wireless networks to ensuring seamless connectivity across your facilities, we make sure your team can communicate and share data reliably and efficiently.
We utilize tech like virtual servers, modular switches, and more in order to adapt to changing demands without compromising performance or reliability. Even if you utilize legacy equipment that cannot meet modern security standards, our understands how to utilize segmentation can protect you from cyber threats.
Our Cybersecurity Arsenal
The threat landscape for systems that control operations in a production facility have proliferated rapidly with the increased use of internet-of-things (IoT) and other smart technologies. The Cybersecurity and Infrastructure Security Agency (CISA) lists 1,200+ known operational technology system–related security vulnerabilities from more than 300 OEMs and system providers.
We provide nonstop monitoring and incident response to protect against cyber threats. Our cybersecurity arsenal includes vulnerability assessments, threat monitoring, incident response, employee training, and other tools that ensure layered protection against cyberthreats.
Cloud Services
A collaborative partnership with an established cloud services provider such as AWS lays a strong foundation for a technology ecosystem that can facilitate the future. We offer cloud migration, management, and optimization services, enabling you to store, access, and analyze data more efficiently. Whether you need a private, public, or hybrid cloud solution, we have you covered.
Our Story
Founded in 2004, InfoPathways began with a vision to deliver innovative data management solutions tailored to construction and engineering firms. Company founders Thom and Doug originally developed a proprietary software platform designed to help construction companies better manage project information, improve estimating accuracy, control costs, and strengthen cash flow. While a handful of forward-thinking companies recognized the potential of data-driven decision-making, the broader industry wasn’t yet ready to fully embrace “big data.” What construction firms did recognize, however, was the growing need for better technology infrastructure. In response, InfoPathways expanded its focus, providing IT support, implementing networks, and deploying business software to help clients modernize their operations.
As our client base grew, so did our expertise. Our early work supporting engineering and manufacturing environments naturally led to opportunities in other complex and highly regulated industries. During the COVID-19 pandemic, we saw a growing need among small pharmaceutical research firms, contract research organizations (CROs), and early-stage drug discovery companies. Many of these organizations were expanding rapidly but lacked access to IT providers who understood the realities of laboratory and research environments. InfoPathways stepped in to help bridge that gap.
Our team has never been afraid of the “dirty jobs” that many IT providers avoid. While some IT providers focus only on office environments, our technicians regularly support infrastructure inside manufacturing facilities, research labs, and industrial operations. Today, InfoPathways combines experienced technical teams with leadership that has decades of experience helping organizations implement technology strategies that deliver measurable results. We partner closely with our clients to ensure their technology supports both day-to-day operations and long-term growth.
Your Industry, Our Expertise.
CONSTRUCTION & ENGINEERING
We deliver specialized support for industry-leading software such as Viewpoint, Bid2Win, and BlueBeam, enabling seamless project management and collaboration. Our field connectivity solutions, secure remote access, and ruggedized networking keep teams connected across job sites, ensuring real-time data access, workflow automation, and enhanced cybersecurity.
LIFE SCIENCES
We deploy and support tech used in BSL 1-4 and ABSL 1-4 laboratories, ensuring compliance with GxP, HIPAA, CFR Part 11, AALAC and BMBL regulations. We understand the business and technology needs of life science firms. Our client portfolio includes emerging and established pharmaceuticals, drug development, and research firms.
MANUFACTURING
We provide industrial IT solutions that optimize process control systems, managed wireless networks, and industrial automation technologies. Our expertise in cybersecurity, cloud integration, and IoT connectivity helps manufacturers streamline operations, improve data security, and maintain compliance with industry standards.
BEHAVIORAL HEALTH
We provide secure, HIPAA-compliant IT solutions for behavioral health organizations, ensuring reliable telehealth connectivity, electronic health record (EHR) system support, and data protection. Our solutions help mental health providers streamline operations while maintaining the highest standards of patient confidentiality.
PROPERTY MANAGEMENT
We offer scalable IT solutions for multi-site operations, including managed Wi-Fi networks, standardized infrastructure, and secure software integrations. We support platforms like Yardi and AdobeSign, helping property managers enhance tenant experiences, optimize workflows, and strengthen cybersecurity.
Don't see your industry? This list is not comprehensive. Nothing about our services is one-size-fits-all. We'd still love to find out if we're the right managed IT service provider for you.
Engage with us at any stage of your IT journey
Whether you're seeking managed It services in Greensboro for the first time or considering a change from your current IT provider, InfoPathways offers a comprehensive assessment that delivers a clear gap analysis of your existing technology environment. As an experienced managed IT services provider and strategic technology advisor, we work closely with your leadership team to develop a practical, tailored IT strategy aligned with your operational goals, compliance requirements, and future growth.
If you're evaluating managed IT services in Greensboro or exploring a transition to a new managed IT services provider, our team can guide you through a structured, low-pressure discovery process to determine whether InfoPathways is the right fit. Our CIO consulting and advisory services help organizations navigate vendor selection, IT roadmapping, and technical evaluations — ensuring you choose a managed IT services partner capable of supporting your business long term.
Small Business Managed IT Services in Greensboro
We deliver responsive, reliable IT support for small businesses in Greensboro, providing fast remote troubleshooting as well as onsite IT support when your team needs it most. As a trusted small business IT support provider, we offer scalable managed IT support, outsourced IT services, and cost-effective technology solutions designed specifically for growing organizations. Our services include cloud support, network management, and cybersecurity services to keep your systems secure and running smoothly. Acting as your long-term IT partner, we provide complete IT support solutions without the expense of hiring a full internal IT department.
Managed IT Services for Midsize & Enterprise Organizations in Greensboro
For midsize and enterprise organizations, we provide full-scale enterprise IT services & consulting, including managed network solutions, IT modernization services, and digital transformation services. Our team also supports cybersecurity & compliance services and IT infrastructure services, ensuring your systems are secure, resilient, and future-ready in a rapidly changing technology landscape. With InfoPathways as your IT managed services provider, you gain strategic guidance, proactive support, and business IT solutions that adapt to your evolving technology and compliance needs as your organization grows and changes.
What are the benefits of managed IT services with InfoPathways?
Finding the right managed IT services in Greensboro can be challenging. Many organizations know they need reliable IT support to keep operations running smoothly, but with so many providers offering managed services, help desk support, and cybersecurity solutions, it can be difficult to determine which partner will truly support your business long-term.
InfoPathways provides managed IT services in Greensboro designed to be proactive, reliable, and aligned with your business goals. Rather than simply responding to technical issues, our team focuses on preventing problems, improving system performance, and helping organizations build secure and scalable technology environments.
From help desk support and infrastructure management to cybersecurity and strategic IT guidance, our approach to managed IT services in Greensboro gives businesses access to enterprise-level expertise without the cost and complexity of maintaining a large internal IT department.
24/7 Help Desk & Remote IT Management
Reliable managed IT services in Greensboro means your team always has someone to call when technology issues arise. Our help desk provides fast, knowledgeable assistance to resolve problems quickly and minimize disruption to your business operations.
On-Demand Onsite IT Support
While many issues can be resolved remotely, some situations require hands-on expertise. Our managed IT services in Greensboro includes onsite support when needed, ensuring your infrastructure, devices, and networks receive the attention they require.
Cybersecurity & Compliance Expertise
Cyber threats continue to evolve, making strong security practices essential for every organization. Our IT support in Greensboro includes layered cybersecurity protections, vulnerability management, and compliance guidance to help safeguard your data and systems.
Proactive Maintenance
Great IT support is about preventing problems before they happen. Our team continuously monitors your infrastructure, performs routine maintenance, and applies updates to keep your technology running reliably.
Scalable Solutions for Small & Mid-Sized Businesses
As your organization grows, your technology needs will evolve. Our IT support in Greensboro is designed to scale with your business, supporting both small businesses and midsize organizations with flexible solutions that grow alongside your operations.
Strategic Technology Guidance
We’re a forward-thinking IT services provider committed to delivering modern, scalable technology for growing organizations. As an experienced IT managed services provider and IT outsourcing company, we bring innovation through cloud computing, generative AI, cybersecurity, and digital transformation services that support both small business IT solutions and enterprise IT services.
Outsourced IT That’s Affordable, Flexible, and Built Around You
InfoPathways delivers affordable and efficient outsourced IT services, giving you enterprise-grade reliability without enterprise overhead. As a transparent IT services provider and managed service provider, we tailor solutions for each client — whether you’re a small business IT provider partner, a midsize business IT provider, or a growing organization navigating change. Our model of managed IT for businesses reduces internal costs while improving uptime, security, and performance. You gain predictable pricing, expert support, and long-term value through a partnership designed around your goals, not a one-size-fits-all outsourced it support contract.
Set up a quick call with one of our experts!
