InfoPathways is a cutting-edge technology company providing management and consulting services to help your company grow.
We don’t just diagnose technology problems, we solve them. From running cable to C-Suite consulting, we have the experience to understand the challenges that face your business, and the knowledge and expertise to implement the solutions.
What makes us stand out?
We're more than an MSP. We’re problem-solvers, planners, and partners. We're concerned with the long-term success of every client we serve. Our multidisciplinary approach blends technical excellence with years of experience and lessons learned in C-Suite leadership.
Comprehensive IT & Cybersecurity Expertise
We don’t just plug in tech... we architect IT ecosystems. From strategic CIO consulting to hands-on IT support, cybersecurity services, and network infrastructure design, we offer full-spectrum solutions under one roof.
High Compliance Industry Specialization
We understand the demands of highly regulated and technical industries because we’ve worked in them. Laboratories. Manufacturing facilities, and healthcare environments. We've seen it all. Our solutions are tailored to meet your specific operational and compliance challenges.
Hands-On Partnership
We don’t believe in one-size-fits-all. Our team works with yours, becoming an extension of your business. We roll up our sleeves, learn your systems, and stick around to make sure the results last.
Forward-Thinking Strategy
Technology is always evolving—and so are we. We don’t just fix problems; we help you plan ahead, reduce risk, and make tech decisions that support long-term growth.
22+
YEARS EXPERIENCE
OUR MISSION:
The relentless pursuit of practical solutions that transform the relationship between humans and technology.
OUR VISION:
Making people, businesses, and technology better every day.
Our Values
Trusted
Through candor, respect, and empathy, we demonstrate our reliability by consistently doing the right thing.
Collaborative
We partner with clients and each other to achieve impactful results.
Empowering
We create an environment where people have the resources, support and autonomy to improve their lives. We leverage the strength of our different backgrounds, skills and perspectives to create comprehensive solutions.
Passionate
We are fueled by enthusiasm and a genuine commitment to excellence. We care deeply about our clients, each other, and making a difference.
Adaptable
We are prepared. We actively evaluate and adjust to constantly changing circumstances, prepared to take on any challenge or opportunity.
Our Story
Founded in 2004, InfoPathways began with a vision to deliver innovative data management solutions tailored to construction and engineering firms. Company founders Thom and Doug originally developed a proprietary software platform designed to help construction companies better manage project information, improve estimating accuracy, control costs, and strengthen cash flow. While a handful of forward-thinking companies recognized the potential of data-driven decision-making, the broader industry wasn’t yet ready to fully embrace “big data.” What construction firms did recognize, however, was the growing need for better technology infrastructure. In response, InfoPathways expanded its focus, providing IT support, implementing networks, and deploying business software to help clients modernize their operations.
As our client base grew, so did our expertise. Our early work supporting engineering and manufacturing environments naturally led to opportunities in other complex and highly regulated industries. During the COVID-19 pandemic, we saw a growing need among small pharmaceutical research firms, contract research organizations (CROs), and early-stage drug discovery companies. Many of these organizations were expanding rapidly but lacked access to IT providers who understood the realities of laboratory and research environments. InfoPathways stepped in to help bridge that gap.
Our team has never been afraid of the “dirty jobs” that many IT providers avoid. While some IT providers focus only on office environments, our technicians regularly support infrastructure inside manufacturing facilities, research labs, and industrial operations. Today, InfoPathways combines experienced technical teams with leadership that has decades of experience helping organizations implement technology strategies that deliver measurable results. We partner closely with our clients to ensure their technology supports both day-to-day operations and long-term growth.
Woman Owned and Operated.
InfoPathways is proud to be a woman-owned business and a certified partner of the Women’s Business Enterprise National Council (WBENC). This certification not only recognizes our ownership, but also reflects our commitment to building a more inclusive and innovative technology landscape. It allows our clients to confidently partner with a diverse supplier while receiving the same trusted, high-quality IT and cybersecurity services we’re known for.
Our Partners
At InfoPathways, we believe in the power of collaboration. Our service partners are trusted consultants and companies that share our integrity, dedication, and client-first mindset. These partnerships allow us to extend our capabilities and confidently refer you to experts who work with the same level of care and professionalism you expect from us.
TechSphere Global
TechSphere Global delivers fractional strategic IT leadership for life sciences and biotech. They help clients align IT strategy with portfolio objectives, install the right-sized PMO discipline, and execute programs and projects that are audit-ready and fit to scale. TechSphere also builds pragmatic roadmaps, coordinates vendors, and manages complex transitions, including M&A integrations and TSA exits, while protecting business continuity, data integrity, and GxP operations.
Fractional Strategic IT Management
Stage appropriate roadmapping, innovation integration, vendor selection and oversight, and execution support from planning through cutover security.
PMO Structuring, Program and Project Delivery
Governance and cadence design, risk and dependency control, stakeholder alignment, and end-to-end delivery across infrastructure, data, and digital platforms.
Regulatory Alignment for GxP Environments
Validation-ready processes and controls, 21 CFR Part 11 alignment, and embedded audit readiness that reduces risk.