Allies and Advocates for HumanIT ®
At InfoPathways, we believe technology should work for people—not the other way around. Our team of IT experts specializes in delivering human-centered IT solutions that enhance productivity, simplify operations, and keep your business secure. Machines can’t recognize that your people are your greatest asset, but we do.
All Your Tech. Integrated.
Seamless technology integration is the backbone of a productive, secure, and efficient workplace. At InfoPathways, we ensure that every piece of your IT ecosystem—hardware, software, networks, cloud services, and third-party providers—works together without disruptions. Our expert team designs, implements, and maintains customized solutions tailored to your business needs, whether you're in life sciences, manufacturing, construction, or another specialized industry.
Comprehensive Solutions for Complex Environments.
CONSTRUCTION & ENGINEERING
We deliver specialized support for industry-leading software such as Viewpoint, Bid2Win, and BlueBeam, enabling seamless project management and collaboration. Our field connectivity solutions, secure remote access, and ruggedized networking keep teams connected across job sites, ensuring real-time data access, workflow automation, and enhanced cybersecurity.
LIFE SCIENCES
We deploy and support tech used in BSL 1-4 and ABSL 1-4 laboratories, ensuring compliance with GxP, HIPAA, CFR Part 11, AALAC and BMBL regulations. We understand the business and technology needs of life science firms. Our client portfolio includes emerging and established pharmaceuticals, drug development, and research firms.
MANUFACTURING
We provide industrial IT solutions that optimize process control systems, managed wireless networks, and industrial automation technologies. Our expertise in cybersecurity, cloud integration, and IoT connectivity helps manufacturers streamline operations, improve data security, and maintain compliance with industry standards.
BEHAVIORAL HEALTH
We provide secure, HIPAA-compliant IT solutions for behavioral health organizations, ensuring reliable telehealth connectivity, electronic health record (EHR) system support, and data protection. Our solutions help mental health providers streamline operations while maintaining the highest standards of patient confidentiality.
PROPERTY MANAGEMENT
We offer scalable IT solutions for multi-site operations, including managed Wi-Fi networks, standardized infrastructure, and secure software integrations. We support platforms like Yardi and AdobeSign, helping property managers enhance tenant experiences, optimize workflows, and strengthen cybersecurity.
Your bottom line, always in mind.
Technology can be costly. So can avoiding it. Our approach is designed to maximize the value of your IT infrastructure while minimizing unnecessary expenses.
At InfoPathways, we prioritize solutions that drive efficiency, reduce risks, and protect your profits. Whether it's optimizing your existing systems, preventing costly cyber threats, or implementing strategic IT improvements, we focus on long-term savings and measurable ROI.
Avoiding technology can be just as expensive as mismanaging it. That’s why we provide cost-effective, scalable solutions that grow with your business, ensuring you stay competitive without overspending. When you partner with us, you're not just getting IT support—you’re gaining a strategic technology partner dedicated to helping your business thrive.
Watch or Listen to IP Cafe
Desmond Grimes and Alec Schapiro deep dive into all things tech; the "glue" that holds our world together. IP Cafe features a variety of guests from a variety of backgrounds with one thing in common- technology makes their job possible.
Our Solutions
CIO Consulting and Infrastructure Planning
Ensure your IT strategy aligns with your current and future business goals. Whether you need immediate infrastructure upgrades or long-term scalability, our expert consultants provide strategic tech and infrastructure planning that keeps your operations running smoothly, allowing you to focus on your core business.
Help Desk & Support
Great customer service is central to our business model. Our team stays positive when dealing with any issue and talks about tech issues in language that makes sense to non-technical users. Our help desk technicians are hired locally to our offices in Maryland and North Carolina.
Compliance and IT Governance
InfoPathways understands the overlap between Compliance and the Technology needed to support it. We collaborate with QA, QC, and validation professionals to ensure you meet or exceed whatever standards are required.
SOP & IT Policy Writing
Develop strong IT policies and standard operating procedures (SOPs) that align with industry best practices. We have a library of industry best practices for IT and cybersecurity governance. Policies will need to change as your business needs and technology landscape change. Our team can help you maintain strong IT policies that:
- Reduce security risks
- Manage vendor collaborations
- Set clear employee expectations
Cybersecurity Consulting
Our team keeps security in mind every step of the way as we build and maintain your IT infrastructure. Our approach to cybersecurity utilizes multiple layers of protection to ensure threats are stopped before they affect your mission critical assets. We adapt our cybersecurity arsenal to protect against constantly evolving global cyber threats
Cybersecurity Awareness Training
Users represent the single largest threat to cybersecurity, that’s why we offer simple yet effective security awareness training that can be customized to reflect your business’s compliance requirements (i.e., HIPPA, GDPR, 21 CFR Part 11, and more). Our in-house developed Microsoft 365 training enables employees to use their technology resources more effectively.
Network Design, Installation and Maintenance
We are experienced with building networks for facilities with unique compliance needs, security requirements, and environmental challenges (i.e. cleanrooms, multi-building campuses.). Our team previously designed, managed and operated a hybrid fiber/wireless network spanning over 1000 miles, with 3000+ endpoints.
Solution Design and Implementation
We translate your unique business needs into a feasible technology solution. Automated reporting, VOIP systems, security configurations- these are just a few examples of technology solutions we have provided to clients.
Office 365 Optimization
Many businesses don’t realize they are overprovisioning Microsoft 365 licenses, leading to unnecessary costs. At any given time, Microsoft currently offers numerous types of licenses, all with vastly different use cases, and this is constantly changing. Trying to optimize Microsoft 365 can be challenging and time consuming- let us help!
AI Implementation & Enablement
InfoPathways empowers organizations to harness the potential of artificial intelligence through tailored implementation and enablement services. We assess business goals and infrastructure to identify practical, high-impact AI opportunities, then design and deploy solutions that integrate seamlessly into existing workflows. From predictive analytics to intelligent automation, our approach ensures AI delivers measurable value and long-term scalability.
Data Management
InfoPathways' data management services help organizations turn raw information into strategic insight. We design and implement secure, scalable systems for collecting, storing, organizing, and analyzing data across the enterprise. By ensuring data integrity, accessibility, and compliance, we enable informed decision-making and position our clients for growth in a data-driven world.
What Our Customers Say About Our Support
"Dave was very helpful. Jumped right in and was able help resolve my issue immediately. Thank you."
“My experience could not have been any better. Paul got the job scheduled at a time that worked well for us, then Makayla showed up on time and handled it perfectly. She was knowledgeable, focused, and pleasant. She was fully prepared for the job to be more challenging, and we were both happy that she was able to resolve the issue quickly and move on.”
"Fast, efficient and effective support. Thanks!"