Transform Your Business with AI

Every major software and cloud provider is racing to embed AI agents into their platforms, promising dramatic improvements in productivity, speed, and business performance. But when organizations deploy agents from multiple vendors without coordination, the result is often confusion, conflicting outputs, and increased security risk. Instead of clarity, businesses face fragmented tools that fail to scale or deliver meaningful impact.

InfoPathways helps you turn agentic AI into a unified, strategic advantage. By integrating workflows across your systems, preferred platforms, and vendor solutions, we build an agentic ecosystem that is coordinated, governed, and strategically aligned.

Use cases we support include:

• Inbox Triage Agent
• Document Preparation Agent
• First-Level Customer Support Agent
• Data Cleanup & Categorization Agent
• Employee Onboarding Agent

Have another use case in mind? Connect with us and find out how InfoPathways can support your vision.

InfoPathways offers managed AI services to ensure the ongoing success of your AI initiatives. From continuous monitoring and optimization to regular updates and support, we provide end-to-end management to keep your AI systems running smoothly. 

Training and Team Upskilling

Equip your teams with the knowledge and confidence they need to thrive in an AI-enhanced environment. Modern organizations succeed when their workforce understands how to use emerging technologies, interpret data, and collaborate effectively with automated systems.

Our training programs are designed to close skill gaps, strengthen digital literacy, and empower employees at every level, from executives to hands-on technical staff. Through workshops, online training modules, and on-demand webinars, we ensure your teams are prepared for the tools and processes shaping tomorrow’s operations.

Training focus areas include:

• AI and automation fundamentals
• Data literacy and analytics proficiency
• Safe and responsible use of AI tools
• Workflow transformation and process optimization
• Hands-on enablement for new platforms and technologies

Accurate forecasting is essential for managing supply chains, controlling operational costs, and aligning production with real-world demand. AI-driven forecasting models analyze historical performance, product seasonality, market shifts, and broader economic indicators to deliver precise, dynamic predictions.

InfoPathways has been leveraging big data to empower clients with faster demand forecasting since 2004. By replacing guesswork with machine-learning-powered insight, organizations can ensure smoother operations and better planning across every stage of the supply chain. These models help teams anticipate changes earlier, respond faster, and maintain optimal inventory levels year-round.

AI-powered demand forecasting benefits include:

• Inventory Optimization
• Stockout & Overstock Prevention
• Faster Fulfillment & Logistics Planning
• Enhanced Customer Service
• Supply Chain Risk Identification

Interested to see what we can do for you?

Scaling AI successfully requires more than powerful tools, it requires responsible governance. Without clear guidelines, controls, and education, organizations risk ethical concerns, regulatory violations, data misuse, and reputational damage. Establishing strong AI policies early is foundational for long-term success.

InfoPathways helps you embed responsible AI governance into your business from the ground up. We support organizations in defining any and all technology related policies, implementing safeguards, and building a culture of trust and transparency. This includes organizational frameworks, ethical guardrails, and automated governance platforms that keep your AI aligned with your intent.

Empower customers and employees with intelligent, always-on support. AI chatbots and virtual assistants deliver accurate information, route requests, and automate routine tasks, all while reducing the workload for your internal teams. With natural-language understanding and continuous learning capabilities, assistants evolve over time and become even more effective.

Key outcomes include:

• 24/7 self-service support
• Reduced operational strain on human teams
• More personalized user interactions
• Stronger customer and employee satisfaction

Your data has the power to shape your future—if it’s used well. Visionary organizations don’t just manage their data; they activate it as a strategic asset. IBM Consulting helps you build a modern data foundation that enables smarter decisions, stronger governance, and AI-ready operations.

We connect your data strategy to the technologies defining tomorrow: artificial intelligence, intelligent automation, and agentic systems. Our consultants bring research-driven insights and deep technical expertise to help you align strategy with execution, reduce complexity, and unlock tangible results across the enterprise.

The outcome is a data ecosystem that accelerates innovation, fuels business growth, and prepares your organization for whatever comes next.

Our services help you:

• Align data strategy with business outcomes
• Build scalable, resilient data architectures
• Unlock insights with advanced analytics
• Improve governance and data quality
• Prepare for AI-powered transformation

Equip your teams with the knowledge and confidence they need to thrive in an AI-enhanced environment. Modern organizations succeed when their workforce understands how to use emerging technologies, interpret data, and collaborate effectively with automated systems.

Our training programs are designed to close skill gaps, strengthen digital literacy, and empower employees at every level, from executives to hands-on technical staff. Through workshops, online training modules, and on-demand webinars, we ensure your teams are prepared for the tools and processes shaping tomorrow’s operations.

Training focus areas include:

• AI and automation fundamentals
• Data literacy and analytics proficiency
• Safe and responsible use of AI tools
• Workflow transformation and process optimization
• Hands-on enablement for new platforms and technologies